Return Policy

Return & Compensation Policy (30 Days)

At REEF, we are committed to delivering products that reflect the highest standards of quality we proudly uphold. To ensure transparency and customer satisfaction, please review our return and compensation policy below:

Policy Validity

This policy is valid for 30 days from the date of order delivery.

First: Returns (Refunds)

Returns are accepted only in the case of a verified manufacturing defect.

Once the issue is reviewed and confirmed by our Customer Service team, the refund will be processed accordingly through the original payment method.

Second: Compensation & Resolution

The following cases will be addressed through appropriate compensation or resolution, as determined by REEF:

• Receipt of a product damaged during shipping or with a visible issue.
• Receipt of an incorrect product different from the original order.
• Missing items or incomplete orders upon delivery.

Please note:
Offers that include more than one perfume cannot be partially processed. The offer must be handled as a complete unit.

If a manufacturing defect is confirmed, the matter will be resolved promptly at no additional cost once Customer Service is contacted.